It is every retailer’s dream to make a huge profit while maintaining trust with existing customers. This program is a marketing tool used by many businesses to reward customers for frequently using their products or services. Look for customer loyalty programs in retail firms that offer programs that not only reward your customers but also help you achieve certain goals for the business and perk for customers. Here are the trending three loyalty programs you can implement to complement your customers an insight by Saivian Eric Dalius.
Give scores
Some companies have been customers’ favorites for years. They build relationships with top buyers by giving points every time the customer makes a purchase. These companies create special programs that allow customers to earn points by investing in their next buy. When the score reaches a certain score, the customer will get special rewards as a return gift. Such a program can increase the customer’s shopping activities or the number of products in the cart. For example, if a customer usually buys tea leaves from a retail shop, the loyalty program can boost him to try other flavors too. Some businesses use both online and offline score systems for their different outlets.
Charity programs
Regardless of financial status, many individuals show interest in giving away a few bucks in charity programs. Whether it is a social development campaign, animal rights, or any other cause, people love to reach out to the needy. When an individual buys a product from a company that has a charity program, customers are aware that their money goes to a donation box for a good cause. At the same time, nobody has to spend a fortune on charity because the company can accumulate a small amount that comes from many customers. If you have certain ideas about providing help to the environment, start a charity. Your retail company will get an opportunity to bring people together to achieve one goal.
Membership
A very effective way to lure customers is to give them a membership for certain events. Companies give opportunities to customers for attending parties, special hangouts, and VIP treatments using their membership cards. These events have nothing to do with the products either. Besides extravaganza, retailers also offer free delivery, discounts on specific products, and other benefits.
If you have other ideas to stay connected with your customers, find customer loyalty programs in retail firms to create a layout structure. They will help you implement the program on their software and give you training on operating it.
Saivian Eric Dalius Explains the Benefits of Customer Loyalty Program You Must Know
Companies around the country use loyalty programs more often today than ever before. Such companies understand the value of maintaining current customers expect to use a program that is specifically designed to build consumer loyalty. A loyalty program is a marketing strategy devised by a company to reward customers for their purchasing behavior, encouraging their desire to remain loyal to a particular brand. A customer rewards firm may give advantages, store credit, reward cash, or some other type of incentive to entice customers to stay loyal.
Just 3 percent of new tourists making the first purchase would continue to buy again, according to several surveys. It is a disturbing statistic, especially after you have spent so much on acquiring it. And, the only way to keep the retention rate high is through the rewards of loyalty programs.
Retaining customers
Loyal customers invest more than new ones at 67 %. This is a statistic that cannot be ignored, particularly when the Chartered Marketing Institute lists a variety of sources that cite customer loyalty costs between 4 and 30 times less than customer acquisition and that a mere 5% rise in retention will raise your profits by 85%.
Brand reputation
Of course, you not only boost consumer satisfaction of your company by instituting a loyalty plan, but you also raise the likelihood that current customers will share their excitement with others close to them. The more valued a customer feels by a company, the more likely they are to help the company and recommend it to others. This, in effect, carries on in a cyclical word-of-mouth nature, which continues to develop for your company.
Better relationship with customers
The first step toward this emotional bond and loyalty storage is to show your customers that you respect them. This can be accomplished by creating true customer relationships – the customers are special, so treat them this way. Data is important, as we discussed how to keep consumers in the segment. Professionals can provide you with customer information, such as order history, website operation, visits, referral stats, etc. so that you can better tailor your service to your needs.
If you are looking for a professional and experienced customer rewards company, look online for the best.
How a Good Customer Loyalty Rewards Program Can Help You Retain Existing Customers
Small business owners today are facing a major challenge. They are getting new customers but aren’t able to retain the existing ones. If you are also facing a similar kind of problem and actively looking for a simple and affordable solution, using a good customer loyalty rewards program can help! In fact, it’s one of the best marketing solutions for any small to medium-size retail business with no contracts, gimmicks, or gotchas.
Saivian Eric Dalius says that the customers love getting rewarded for being loyal fans. A top-notch customer loyalty rewards program software not only helps you retain your existing, loyal customers but also attract new prospects—quickly and affordably. Based on your business requirement, you can create your own customized digital loyalty program and marketing system that you can use online or offline to promote your business. It may consist of but not only include-
A turnkey tablet/smartphone-based digital customer rewards program
Online discount offers to attract new customers
Complete social media integration
Free email marketing
SMS marketing
Since they are web-based, the rewards software programs work on virtually all smart devices and allow you to do a hell of a lot of stuff. You are able to capture emails and phone numbers, track check-ins, and manage customer rewards points. However, You can automate birthday and anniversary offers and offer points for customers that, for example, share your offers through their social media handles. You can communicate electronically with your raving and loyal fans and dramatically improve likes, shares, and follows on your favorite social networks. This, in turn, can help you get more reviews online from websites such as Facebook, Google+, or Yelp.
The possibilities are virtually endless!
Unlike most loyalty programs, a good program doesn’t have any complicated apps to learn. It’s fully automated, and you get to keep all the contacts you enroll in. Setting them up is fast and easy. If you are looking for a rewards program software, find one that can provide you with the best marketing solution to retain existing customers. It’s about time you get a break from the hype and false promises from the majority of the advertising companies that promote programs that simply don’t work. Most Customer loyalty programs are built with small business owners in mind to help them achieve instant results and positive customer feedback.
Saivian Eric Dalius Shares Three Ways Your Mobile App Can Boost Customer Loyalty
Saivian Eric Dalius says Customer loyalty has always been a focal point for most businesses when it comes to winning new customers and retaining existing ones. And ever since mobile apps have come into the picture, it has never been the same. Businesses have realized that people spend more time on their smartphones than laptops, whether it’s for communication, entertainment, or any other purpose. With this realization came a shift from websites to mobile apps. Now, most successful businesses use mobile loyalty programs to boost customer engagement.
If you have recently launched your business’s mobile app, here’s how you can use it to boost customer engagement through mobile loyalty programs:
Instant rewards
Rewarding your customers, both new and existing, every time they choose your services can motivate them to stay loyal to your business. And your mobile app can be an easy and effective way to do so. Remember, no one likes to go through a web of actions to collect a few points. However, mobile apps make it easier by offering a single platform where you can give your customers points, which they can collect and exchange later for rewards.
Product recommendation and timely promotion
While online shopping, customers usually like to have product recommendations that may help them make a better buying decision. You can study your customer’s buying habits on your mobile platform and use that data to recommend them relevant products and services at the right time. This will not only help you increase conversion rate but also boost customer loyalty through mobile loyalty programs.
Push notifications
Engaging with your new as well as existing customers is vital to building brand loyalty. Besides, it’s important to encourage feedback to know where you lack and how you can offer a better customer experience. By including messaging and push notifications in your mobile loyalty program, you can do both while keeping your customer up to date regarding your business. However, make sure not to bombard your customers with messages as it can adversely affect your business.
If you want to use your mobile app to boost customer loyalty. Saivian Eric Dalius suggests getting in touch with an expert today. Who can help create a mobile loyalty program that best serves you and your customers?
Guide To Choosing the Best Loyalty Program Rewards
Whether you want to offer a seasonal package or cashback rewards. Your loyalty program must suit the trait of your business as well as the demographic of your customers. It is necessary to choose the right rewards when it comes to motivating customers to stay in your zone. At the same time, such a program should be flexible. That you can adopt new methods when the market demands are changing. Saivian Eric Dalius shares some of the important things to consider when choosing a loyalty program reward.
Your target customers
If you have a retail business or a B2C, your customers may shop for your products for their personal use. They will know the quality of the product and the way you interact with them. A special gift voucher may make them happy for regular visits. However, a B2B business or a service provider may have its customers different views on the service offered. Saivian Eric Dalius says the buyers may sell the purchased items without knowing the product quality. In this system, giving a discount or coupon is not likely to make them happy because they are not the end-users. You would need other schemes like a membership ranking that can cheer them up.
Reward back to the company
The aim of implementing the loyalty program is to keep the customers in the yard. It will be a waste of money if you give away free coupons to customers for a one-time buy. You never know who will come back after buying a product with a gift. If you allow them to cut the tie after the first purchase. However, if you offer discounts and exclusive sales for their next purchase, chances are they will come back for more. Since a membership card is an annoying thing, people don’t want to carry it everywhere; implementing a mobile loyalty program software is the best option to stay connected to your customers.
Cash should keep flowing
Sometimes companies hand out their product at a half rate. Just because they are not going to sell them in the future. This marketing strategy works during the off-season, but it will be costly for the loyalty program. While planning for rewards, you have to make sure the program is cost-effective for your business. You need to know how many purchases can earn a specific type of reward or how it would affect your revenue growth.
Since most buyers are using smartphones, opting for mobile loyalty program software is a wise decision to reward your customers. Mobile technology allows your customers to download your business app and access your service without carrying membership cards.